Privacy Policy

Effective Date: 2/9/2024

Technivera, LLC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our websites, applications, and services, including projects developed under our software development agency. By accessing or using our services, you agree to this Privacy Policy.

1. Information We Collect

We collect personal and non-personal information to provide, improve, and secure our services. This includes:

1.1 Personal Information

- Account Information: Name, email address, password, and account preferences when you register.
- Payment Information: Payment details entered during transactions are processed securely by Stripe. We do not store credit card numbers but may retain transaction records such as amounts, dates, and metadata for invoicing and tax purposes.
- Usage Information: Information about your activity on our platforms, such as learning preferences, progress, and selected recommendations.

1.2 Automatically Collected Information

- Cookies and Analytics: Cookies, IP addresses, device type, browser type, operating system, and interactions with our services.
- Log Data: Time-stamped information about access to our services, including errors and feature usage.

1.3 Third-Party Integrations

- Stripe: Payment processing is handled through Stripe. Stripe collects payment details (e.g., card information) and securely transmits it according to its Privacy Policy. For more information, visit Stripe Privacy Policy.
- Third-Party Services: Some resources (e.g., learning platforms) may involve APIs or data exchange. We only share information essential to functionality.

2. How We Use Your Information

We use the information we collect to:

- Provide personalized recommendations and tailored services.
- Process payments and subscriptions through Stripe.
- Enhance and optimize the functionality of our platforms.
- Communicate with you regarding updates, notifications, and customer support.
- Ensure compliance with legal obligations and enforce terms of service.

3. How We Protect Your Information

We implement industry-standard measures to safeguard your data, including:

- Encryption: All sensitive data transmitted is encrypted using SSL/TLS protocols.
- Access Controls: Limiting access to personal data to authorized personnel only.
- Data Storage: Data is stored on secure servers operated by trusted third-party hosting providers.

4. Your Rights

You have the right to:

- Access and correct your personal data.
- Request the deletion of your account and associated data.
- Opt out of marketing communications.

To exercise these rights, contact us at info@technivera.com

5. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Users will be notified of significant changes via email or in-app notifications.

6. Contact Information

For privacy concerns or questions, contact us at info@technivera.com

Terms of Service

Effective Date: 2/9/2024

These Terms of Service ("Terms") govern your use of the websites, applications, and services provided by Technivera, LLC. By accessing or using our services, you agree to these Terms.

1. Ownership and Intellectual Property

1.1 Agency Ownership

All intellectual property ("IP") developed by Technivera, LLC, including but not limited to websites, applications, software code, user interfaces, designs, and learning algorithms, is owned exclusively by us. This applies to:

- Projects developed for our platforms.
- Software built under our agency for general or specific use.

No part of the IP may be reproduced, modified, or distributed without our express written consent.

1.2 User-Generated Content

Any content submitted by users (e.g., feedback, uploaded files, reviews) grants us a non-exclusive, royalty-free license to use, reproduce, and modify the content to enhance our services.

2. Use of Services

2.1 Eligibility

You must be at least 13 years old to use our services. By using the platform, you confirm that you meet this age requirement.

2.2 Prohibited Activities

You agree not to:

- Use the services for unlawful purposes.
- Reverse-engineer, duplicate, or copy proprietary elements of the platform.
- Upload or distribute malicious or harmful content.

3. Payments and Subscriptions

3.1 Payment Processing

All payments are securely processed through Stripe. By making a payment, you agree to Stripe’s terms and policies. We do not store credit card information but retain records for billing and tax purposes.

3.2 Refunds

Refunds for subscriptions or services are granted at our sole discretion. If you believe you are eligible for a refund, contact us at  info@technivera.com.

4. Liability and Warranties

4.1 Service Disclaimer

We provide our services "as is" without warranties of any kind. While we aim for accuracy, we are not liable for errors in recommendations or third-party resources.

4.2 Limitation of Liability

We are not responsible for damages resulting from:

- Misuse of the platform.
- Errors in third-party integrations (e.g., incorrect information provided by Artificial Intelligence integration).
- Data breaches beyond our reasonable control.

5. Termination

We may suspend or terminate user accounts for violations of these Terms or misuse of the platform. Users may request account deletion at any time.

6. Governing Law

These Terms are governed by the laws of [Your Jurisdiction]. Any disputes will be resolved in courts located within this jurisdiction.

7. Updates to These Terms

We reserve the right to modify these Terms at any time. Users will be notified of significant changes via email or platform announcements.

8. Contact Information

For questions about these Terms, contact us at: info@technivera.com